There is no argument on the score that a professional answering service props up a doctor’s business. 

Yet physicians answering services to stay afloat have to keep up with the stringent demands of the medical profession. 

Doctors deal with people who are ill; as such an answering service that responds to patients’ calls must be extra vigilant. Call agents must meticulously follow an agreed protocol while replying to calls, and, more importantly, take additional precautions while handling p...